When & Wear gladly accepts returns within 14 days from their delivery date.

Most apparel is returnable within 14 days of the delivery date. Garments must be unwashed and unworn with tags attached and in their original packaging. All items MUST be returned in protective packaging to reduce damage during handling. Damaged returns will NOT be accepted. Please note that shipping and handling fees are not refundable unless the return is due to a product defect.

The following items are excluded and cannot be returned:

  • Free gifts or promotional items
  • Items marked FINAL SALE
  • Worn items
  • Items with scents, deodorant, and signs of wear.
  • Shipping fees
If you'd like to exchange or return an item, click here.